It’s All About the Culture: Ours and Yours
In today’s tightening labor market, it’s becoming ever more important that the work culture “fit” be right. As one of America’s fastest growing professional staffing agencies, Frontline Source Group baselines its success on doing all they can to make sure the work/family cultural fit is as right as it can be.
Competition for talent is such that candidates have more options and their need to find the right balance of work/family in the workplace is just important as benefits and pay. Likewise, our client-companies are looking for a candidate who not only meets their work requirements, but fits well within the company’s culture. It’s a balance that is key to finding the right fit for both.
To make sure we do everything we can to present the right candidate for the right opportunity, we use a thorough, detailed and empathetic process.
- Checking the Pipeline – Once an order comes in from a client-company for a placement, we first look at our network asking; “who do we have in our pipeline.” Or, who do we know through networking connections who would be a good fit for this client?
- Gaging the Candidate’s Interest – We sit down meet with the candidate and determine their interest; face to face; or, via video interview depending on the location.
- Asking the Right Questions – We do extensive questioning on skill set and background, telling the prospective candidate about the client-company and the culture explaining to the candidate what the company expects, and asking specifically what they are looking for in a workplace culture.
- Selecting the Right Candidate – Finally, we administer necessary testing depending on the level, check references, and forward to the client-company a one page summary of the candidate’s skill set, background, and the key points.
Our job as recruiters is to facilitate the entire process, with bullet points on those key requirements the client is looking for in this position and we know the candidate has.
Frontline applies the same hiring criteria and process for their own employees as they do for their client-companies.
“We have a lot of great perks”, says Ceesun Andrews, Vice President at FSG. “A lot of us have families and that is important to us, work-life balance is very important. We have a great work-life balance. As a sales organization we have incentives, including trips and prizes – as those are things that attract people. We even make it possible for employees to work from home. We recognize our employees are our prized possession. You cannot easily replace great people, and making sure the work/family culture is right, helps in retaining that employee. We really are a cut above, and we want to do what we can to add to that client-company’s bottom line with great employees who love their work and workplace. We recognize the employees we place with our client-companies are just as valuable. It’s why we work so hard to get it right.”