CEO Blog - Bill Kasko

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People, Process, Service: Defining a Winning Formula for Business and Life. Presented by Frontline Source Group, President and CEO, Bill Kasko. November 6, 2019.

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Bill Kasko, President and CEO, Frontline Source Group, Inc, joined host Tyler Kern for the premiere episode of People, Process, Service: A Frontline Source Group podcast. The focus of this episode was on the three pillars of success Kasko uses for both his professional and personal life: People, Process, and Service. This mantra came to Kasko 15 years ago when he worked with Fortune 500 staffing agencies and was searching for a different approach. The formula Kasko came up with is: The right people, with the right process, and the right service is a winning combination that leads to success in a business setting or one’s personal everyday life. Kasko spoke about the first pillar: people. Kasko thought about the people we come in contact with both in business and personal lives, the connections we make, and the connections we lose along the way. People are everything to a company, and hiring the right people is paramount. But how do you get the right people if you don’t have the right plan? Kasko recognized that the process is an important next step. Everyone has a process in their life, and the right process must be in place for businesses to acquire, onboard, and retain employees. Once the proper business process is in place, and the right people are on board, companies must have the right service model for success. Kasko believes the right service must take an additional step to look at how a business, or individual, gives back to the community or empathizes with another person’s struggles or changes in their lives. As the conversation continued, Kasko offered examples of these three pillars in practice. If you enjoyed the debut podcast episode of People, Process, Service, subscribe to more episodes focused on this topic coming soon.

Bill Kasko

Bill Kasko is President and CEO of Frontline Source Group, Inc which is headquartered in Dallas, Texas. Bill founded Frontline in 2004 and provides both temporary and direct placements for Technical Services, IT, Accounting/Finance, Oil and Gas Energy, HR, Medical and Administrative/Clerical positions. The company has grown from the original location in Dallas to over 24 regional locations throughout Texas, Tennessee, Colorado, Oklahoma and Arizona. In 2007, 2008, 2010, 2011, 2012, 2013, 2014 and 2015 The Dallas Business Journal named Frontline Source Group the #1 Best Small Company to Work for in Dallas Fort Worth. Dallas Morning News Top 100 Places to work in 2014. Frontline made the list for the Inc. 500 in 2013 and Inc. 5000 in 2014 and 2015. The only staffing agency in the US to be awarded the #1 Best Staffing Firm to Work for by the Staffing Industry Analysts two years in a row: 2014 & 2015. The SMU School of Business awarded the company with the Dallas 100 award for being one of the fastest growing companies in Dallas Fort Worth in 2008, 2009 and again in 2013. At the 2008 American Staffing Association Staffing World convention in San Diego, Frontline was honored as the leader in marketing communications for staffing agencies throughout the United States and received the 2008 ASA Staffing Voice Award for Excellence. Best of Staffing Client and Talent 2011, 2012, 2014 and 2015, presented by Careerbuilder.com and Inavero based on reviews from Clients and Candidates. Bill also hosted the first all Employment Talk radio show weekly on CBS radio in Dallas. Prior to starting Frontline Source Group, Bill was the IT Division Director with Robert Half International and Sapphire Technologies.

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    […] For CEOs navigating the complexities of hiring in Texas, understanding the interplay between people, processes, and service is crucial. A related article that delves into this topic is presented by Bill Kasko, President and CEO of Frontline Source Group. In his presentation titled “People, Process, Service: Defining a Winning Formula for Business and Life,” Kasko explores how these elements combine to shape successful business strategies, particularly in the recruitment and staffing industry. This insight is particularly valuable for CEOs looking to enhance their hiring strategies and overcome challenges in the Texas job market. You can read more about his insights and strategies in the full article here. […]

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    […] If you’re interested in learning more about the ethos and leadership behind staffing agencies like the Plano Accounting Staffing Agency, you might find this article enlightening. It details a presentation by Bill Kasko, President and CEO of Frontline Source Group, where he discusses the core principles that have guided his successful management and operational strategies. This insight can be particularly valuable for understanding the staffing industry’s approach to service and client relationships. You can read more about his philosophy and its impact on the business in the full article here. […]

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